Shipping policy

Shipping Policy

Free Shipping on All US Orders

At TrailPup, we offer free shipping on all orders within the United States. No minimum order required.

Processing Time
All orders are processed within 1-3 business days after payment confirmation.

Delivery Time
Orders are shipped from our US warehouse. Estimated delivery time is 3-8 business days within the continental United States.

Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package at any time.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at trailpupshop@gmail.com and we will resolve the issue as quickly as possible.

International Shipping
At this time, we only ship within the United States.

Contact Us
For any shipping questions, please reach out to us at trailpupshop@gmail.com. We typically respond within 24 hours.